what is emotional intelligence

what is emotional intelligence

You could imagine someone who never allows his temper to get out of control, no matter what issues he faces. Or you might think of someone who has the full support of her staff, listens to her team, is easy to talk to, and still makes thoughtful, deliberate decisions.

There are somebody’s characteristics with a high level of emotional intelligence.

In this post, we’ll discuss why emotional intelligence is so important to leaders – and how you can develop yours as a leader.

What Is the Strength of Emotions?

The ability to consider and control your own feelings, and those of the people around you, is emotional intelligence or EI. People with a high level of emotional intelligence know what they feel, what their emotions mean, and how other people can be influenced by these emotions.

For leaders it is important to have emotional intelligence for success. After all, who is more likely to succeed – a leader who yells at his team while under stress, or a leader who remains in charge and analyses the situation calmly?

There are five main elements to it, according to Daniel Goleman, an American psychologist who helped popularize emotional intelligence:

  1. Being self-conscious.
  2. Autoregulation.
  3. Encouragement.
  4. Empathy. And empathy.
  5. Socio-competences.

The higher your emotional intelligence the more you, as a leader, control each of these areas. So, let’s take a closer look at every aspect and explore how you can evolve as a leader.

Emotional Maturity in Management

The self-confidence

You already know how you feel when you are self-aware, and you know how your thoughts and actions can affect the people around you. Being self-conscious when you are in a position of leadership often means getting a good view of your strengths and weaknesses, and positive conduct.

So, what can you do to make your self-confidence better?

Keep a newspaper – Articles help you boost your self-confidence. If you spend only a few minutes writing down your thoughts every day, it will bring you to a greater degree of self-awareness.
Slow down – If you feel rage or other powerful emotions, slow down to explore why. Note, you can still choose what the condition is How do you respond. (The Handling Your Emotions at Work article will help you understand what your feelings tell you.)

Autonomous management

Leaders who effectively control themselves never threaten anyone verbally, make rash or irrational decisions, stereotype people or compromise their beliefs. Self-regulation means maintaining power

According to Goleman this dimension of emotional intelligence often covers the versatility and dedication of a leader to personal responsibility.

And how do you develop your self-regulation skills?

Know your principles – Do you have a good picture of where you won’t compromise at all? Do you know which values matters most to you? Examine the “code of ethics” for some time. If you know what’s most important to you, then you probably won’t have to think twice when making a moral or ethical decision – you’ll make the right choice.

Keep yourself responsible – If when something goes wrong you want to blame someone, stop. Commit to admit your faults and face the consequences, whatever they might be. You will undoubtedly sleep easier at night and you will win the respect of those around you easily.

Practice being cool – The next time you ‘re in a difficult situation, be really mindful of how you act. Can you alleviate the tension by screaming at someone else? Do deep-breathing exercises to calm down. Start writing down all the bad stuff you want to say, then tear it up and throw it away. It’s easier to convey those feelings on paper (and not to expose them to anyone!) than


Empathy is essential to running a good team or organisation, for members. Empathic leaders have the potential to position themselves in the situation of another. They help grow their team’s members, criticize those who behave unfairly, offer positive input and listen to those who need it.

If you want to win your team’s respect and allegiance then show them that you care by being empathetic.

How can the empathy be improved?

Put yourself in the role of someone else-supporting your own point of view is simple. She’s yours after all! Yet take the opportunity to look at other people’s views on circumstances. For a useful technique for doing this see our article on Perceptual Positions.

Pay attention to body language – You can cross your arms, shift your feet back and forth or bite your lips while listening to someone. This language of the body tells us how you feel about a situation, and the message you send is not optimistic! Learning to read body language in a leadership capacity can be a real advantage, as you’ll be better able to tell how someone really feels.

Answer feelings – Ask your assistant to work late – again. And while he agrees, you can hear in his voice the frustration. So, by addressing its feelings, react. Tell him that you appreciate how happy he is to work extra hours, and that you are as upset with late work. Work out, if possible, a way to be less of a concern for potential late nights (for example, send him Monday morning off.

How do you improve social skills?

Learn to resolve conflicts – Leaders need to know how to resolve conflicts between team members, consumers or vendors. It’s important to learn dispute management skills if you want to succeed.

Develop your abilities in communication – How well do you communicate? Our communication quiz will help you answer the question and will provide valuable input on what you can do to improve it.

Learn how to compliment others – You can encourage your team ‘s loyalty as a leader, simply by praising when it’s won. It’s a fine art to know how to compliment someone but well worth the effort.

Primary Features

Leaders need to have a good understanding of how their feelings and behaviors influence the people around them to be successful. The more a leader is connected to and is interacting with others, the more he or she will be successful.

Take the time to focus on self-consciousness, self-regulation, inspiration, empathy , and social competencies. Working on these areas in the future will make you excel !

Managing Editor
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